Cancellation & Refund Policy

Effective Date: July 01, 2025

TripBibo offers digital services including CRM tools, subscriptions, and travel bookings. This policy outlines our terms for cancellations and refunds.

1. Wallet Top-Up

• All wallet top-ups are non-refundable.
• The wallet balance can be used only for TripBibo CRM services such as subscriptions, bookings, or queries.

2. Subscription Plans

• All subscriptions to premium CRM features or services are billed in advance (monthly or annually).
• Subscriptions are non-refundable, even if you stop using the service before the end of the billing period.
• You may cancel your subscription anytime, but the cancellation will take effect from the next billing cycle.
• No partial or prorated refunds are provided for unused time.

3. B2B Queries

• Custom B2B queries once submitted cannot be canceled.
• In case of genuine service failure, please contact support within 24 hours of the issue.

4. Refund Processing Time

• All eligible refunds are credited within 7–10 business days.
• Wallet refunds are credited instantly upon approval.
• Refunds to banks or cards may vary based on your provider.

5. Contact for Refund Support

If you believe you are eligible for a refund or face an issue with a service, please contact our support team:

• Email: info@tripbibo.com
• Phone: +91 9831099417