Privacy & Policy

Effective Date: July 01, 2025

TripBibo Tech (“we,” “our,” “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, and safeguard your information when you use our website, CRM platform, and related services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, business details, billing address.
  • Account Information: Login credentials, subscription plan, CRM usage history.
  • Payment Information: Processed through secure third-party payment gateways; we do not store card details.
  • Lead & Client Data: Information you upload or store in our CRM, including client names, contact details, and booking details.
  • Communication logs via email, WhatsApp, and SMS for follow-ups, support, and reminders.
  • Technical Data: IP address, browser type, device information, and usage patterns through cookies or analytics tools.

2. How We Use Your Information

We use the information we collect for:

  • To provide access to our CRM and services.
  • Complying with legal obligations and preventing fraudulent activity.
  • To process transactions such as subscription, bookings, and wallet top-ups.
  • To send booking updates, follow-up reminders, invoices, and alerts.
  • To improve platform functionality and user experience.
  • For marketing purposes only if you opt-in.

3. Data Sharing & Disclosure

We do not sell, rent, or trade your personal data. We may share your information only in the following cases:

  • With Service Providers: Such as payment processors, cloud hosting, and communication tools.
  • For Legal Reasons: When required by law, court order, or government regulation.
  • With Your Consent: When you explicitly agree to share data with third parties.

4. Data Security

We use industry-standard encryption and secure hosting to keep your data safe. Access is strictly controlled and monitored. We implement strong security measures to protect your personal and business data, including encryption, secure server hosting, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

We use cookies to improve your browsing experience, remember your preferences, and analyze website traffic. You can choose to disable cookies in your browser, but this may affect functionality.

6. Your Rights

You have the right to:

  • Access and review your stored data.
  • Request corrections or updates to your personal information.
  • Delete your account and request removal of your data.
  • Opt-out of promotional communications at any time.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Upon account closure, we may retain limited information for legal and accounting purposes.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a revised “Effective Date.”

10. Contact

If you have any privacy concerns or questions, please contact us at:
Email: info@tripbibo.com
Phone: +91 9831099417